What to do when microsoft powerpoint is not responding

The add-ins could be a hassle that occasionally causes PowerPoint not to work. Try the following steps to troubleshoot the problem. If your software is the latest version and the Add-ins disabling performs useless, repairing your Office programs can solve PowerPoint freezing, not responding, hanging.

The virus can intrude PC and interfere with the programs when your computer works right. Try the professional antivirus software - McAfee. Scan your hard drive and check if the software does not work for this reason.

Moreover, there are other reasons for the PowerPoint issue. Check whether antivirus software is interfering with PowerPoint. If that happens, what you can do is to change other antivirus software or connecting with the website and ask why the software is not compatible with PowerPoint. This is the common scenario that we have to open dozens of pages every day. But opening too many pages at one time will cause the computer overloaded. Close the page that is already open.

If your files are lost because the software stop working, you can use a professional data recovery tool, EaseUS Data Recovery Wizard , to retrieve your files. It can help you get data back from an SD card, memory card, USB flash drive, formatted hard drive , etc. See what this tool can do for you:. However, there is a possibility that the developer team at Microsoft may be able to resolve the problem that you are facing if it is an issue they have encountered before.

Alternatively, they will add it to the list of fixes they intend to carry out in the next update most likely. To access unsaved PowerPoint files, open the PowerPoint application. Once you have opened the correct unsaved PowerPoint file using the above process, make sure you save it first.

With the majority of our meetings taking place virtually today, it is essential to have software like Zoom fully operational on your computer. The easiest way to fix your PowerPoint when it is not responding while using Zoom is to restart your computer.

Then, launch PowerPoint before you start Zoom. If the issue persists, then avoid using the Zoom app and join the meeting in your browser instead. In case you are facing issues showing your PowerPoint presentation while using Zoom, check out our complete guide on how to give a Presentation using Zoom! In most cases, crashing of PowerPoint when recording a narration is associated with an outdated PowerPoint application, an add-in that interferes with your application, or when there is a conflict with your antivirus.

You can fix this issue by disabling add-ins in PowerPoint that cause the issue. To disable the add-ins that may be causing the interference, go through the following steps —. Mac users often have to deal with PowerPoint freeze from time to time.

When this occurs, the first step of resolving the issue would be to check running processes. However, having multiple programs opened could get neck-deep into the OS speed. If the issues persist, the next alternative would be checking the disk permissions of your Mac. Otherwise, this may lead to complete data loss of your computer. Remove Picture Background in PowerPoint!

How to Unfreeze PowerPoint? Image Credit. Click here to cancel reply. The Feedback pane opens on the right side of the PowerPoint window. Describe the problem, and then please select the Include diagnostic and usage data box. Sending diagnostic data to the Office product team allows it to analyze the context in which your problem has occurred.

This helps the team determine what needs to be fixed in the software. If PowerPoint is in use by another process, this information will be displayed in the horizontal status bar at the bottom of the screen.

If you try to perform other actions while PowerPoint is in use, PowerPoint may not respond. Let the task in process finish its job before attempting other actions.

While add-ins can enhance your experience, they can occasionally interfere or conflict with PowerPoint. Try starting PowerPoint without add-ins to see if the problem goes away. If you're running Windows 10, click the Start button in the lower-left corner of the screen. If you are running Windows 8, move your mouse to the upper right corner of your screen and select Search.

If the issue is resolved, on the File menu, click Options , and then click Add-Ins. Click to clear all the check boxes Disable the Add-ins in the list, and then click OK. If the issue does not occur, start enabling the add-ins one at a time until the issue occurs. This will allow you to figure out which add-in is causing the problem. Be sure to restart PowerPoint each time you enable an add-in. Repairing your Office programs can resolve issues with PowerPoint not responding, hanging, or freezing by automatically repairing errors in the file.

Open Control Panel , and then open Programs and Features. In the list of installed applications, right-click your version of Microsoft Office , and then click Change and select Repair. If your antivirus software is not up-to-date, PowerPoint may not function properly. For a list of antivirus software vendors, see Consumer security software providers. If your antivirus software includes integration with PowerPoint, you may experience performance issues. In this case, you can disable all PowerPoint integration within the antivirus software.

Or, you can disable any antivirus software add-ins that are installed in PowerPoint. Warning: Changing your antivirus settings may make your PC vulnerable to viral, fraudulent, or malicious attacks.