Windows cannot store bluetooth link keys on the local transceiver

Who are the certified experts? How quickly will I get my solution? We can't guarantee quick solutions - Experts Exchange isn't a help desk. We're a community of IT professionals committed to sharing knowledge. Our experts volunteer their time to help other people in the technology industry learn and succeed. Plans and Pricing. Contact Us. Certified Expert Program. Credly Partnership. Udemy Partnership. Privacy Policy. When I go back to , everything works fine again.

I have tried it again with every new Windows Build version Always without success. Currently I'm using the version Build Unfortunately I don't have the possibility to go back to anymore because the update was more than 7 days ago and Windows 10 doesn't offer this option anymore.

This was an upgrade part, which was installed by me years ago. With Windows 10 you could still set the power options of the Bluetooth adapter in the device manager. You had to disable uncheck "Allow the computer to turn off this device to save power" under the Power Management tab.

After that you could work with the Bluetooth adapter without any problems. This option is no longer available under Windows 10 with this Bluetooth adapter. Every time the Bluetooth connection is lost, the hidden Bluetooth icon in the taskbar will show up again. This happens with hidden symbols actually only when they are reconnected and fade out after a short time by itself. Windows cannot store Bluetooth authentication codes link keys on the local adapter.

Bluetooth keyboards might not work in the system BIOS during startup. The local adapter does not support an important Low Energy controller state to support peripheral mode.

The minimum required supported state mask is 0xf7fffff, got 0x1fffffff. Low Energy peripheral role functionality will not be available. Also tried other older drivers. All without success.

Only with the update from Windows 10 to the current version Build For newer Intel Wireless Adapters there is an update Unfortunately this driver cannot be used for the Intel Wireless Family adapters. In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system:. Just to make sure, the wireless cards, you purchased them separately and you install them on both laptops, correct? I found that my issues with wireless at least those as a result of the upgrade were addressed by doing a clean install of the Wireless and Bluetooth packages.

Unfortunately without success. This problem still exist and never has been resolved and this is related to ALL older Intel Bluetooth adapters. I have a Bluetooth with the same family Wireless N Bluetooth and facing exactly the same issue.

S There are many similar topics in the internet, however some vendors like Realtek, already released the fix. After what zmlapq wrote, other users have also encountered problems with the Intel Wireless Family adapters since Windows 10 version So, in this case, the next thing to do will be to get in contact directly with Microsoft to confirm that information, report this scenario and verify with them if they have a possible solution for this problem. You mentioned, "I don't have the possibility to go back to anymore because the update was more than 7 days ago and Windows 10 doesn't offer this option anymore" in that case we also recommend to check with Microsoft as well how to do a rollback to version to keep using that version for the proper functionality of the Wireless connection:.

You are absolutely wrong here. Microsoft provides only the OS. I've never heard that any customer can ask Microsoft for adding support for the specific devices. I agree with zmlapq at this point. Intel is responsible for their devices and their drivers. Not Microsoft. Intel has already released a new driver for new wireless adapters see above in my first post , because the old driver version had problems with the new Windows 10 keyword: BSOD.

Therefore Intel knows that the old drivers have problems with the new Windows version and has to provide new drivers consequently. Details required :. Cancel Submit. Halima S. In reply to Razor's post on June 27, Hi Razor, Try installing the latest driver update for the mouse and check Refer the link to download the mouse drivers and check if it works. Halima S - Microsoft Support.

How satisfied are you with this reply?